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Thursday, July 29, 2010

Your Accommodations

Last updated: 01/22/2010

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Your Room

Your room assignment at Cabell Huntington Hospital is based upon your admitting diagnosis and bed availability on the day of your admission. Private (single-bed) and semi-private (two-bed) rooms are available. All rooms are centrally heated and air conditioned. If adjustments to the room temperature are desired, please notify the nursing staff or call extension 2038. Visitors should not use the restroom in your room. Please ask them to use the restrooms located in or near the waiting areas.

Your Bed

Your bed is electronically operated, and your nurse will show you how to properly work it. The hospital bed is probably higher and narrower than your bed at home. Bedside rails are for your protection and may be raised at night or during the day if you are resting, recovering from surgery or taking certain medications.

Calling Your Nurse

Cabell Huntington Hospital has three types of nurse call buttons. Depending upon what type of bed you have, your nurse call button may be located on the bed rail, on the pillow speaker (a small control box for the TV) or on the squeeze bulb (also used to control the TV).

Meal Selection

Menus for inpatients are distributed each morning and picked up early in the afternoon for the next day's meals. If you are admitted after menus are collected, your nurse can supply one or you can call extension 3017 and a Food Service representative will mark a menu with you. If you prefer an alternate food selection, please write your preference on the menu. Choices that are available daily include cheeseburgers, pizza, chicken, fish, spaghetti and grilled chicken salad. The Food Service representative can assist you in selecting other available alternatives upon your request. Patients on modified diets are limited to items within their restrictions. There is a variety of snack items available on your unit that you may also request from your nurse. These include milk, juice, soft drinks, cereal, crackers, ice cream and sherbet. Visiting family members or friends may purchase guest trays that will be delivered with your tray. To order a tray, call extension 3017.

Special Communication Needs

Telecommunications Device for the Deaf (TDD): If you or a family member needs access to the hospital's Telecommunication Device (TDD), the nursing staff can request to have the equipment installed in your room.
Interpreting: CHH provides services for American Sign Language by video and any non-English spoken language by phone. Ask your nurse for assistance.

Communications

Television

For your entertainment, CHH offers a variety of programming in all rooms. The staff will teach you how to use your television controls. If you have questions, don’t hesitate to ask. Videogame systems are available on the pediatrics unit and pediatric oncology.

Available Television Channels:

  • 2 WSAZ - NBC
  • 3 Nickelodeon
  • 4 CNN Headline News
  • 5 Relaxation Channel
  • 6 WPBY- 33
  • 7 TNT Broadcasting
  • 8 WCHS - ABC
  • 9 Weather Channel
  • 10 Patient Education
  • 11 WVAH-FOX
  • 12 USA
  • 13 WOWK-CBS
  • 14 Trinity - Religious
  • 15 CNN
  • 16 ESPN
  • 17 ESPN2
  • 25 Baby Channel (Mother/Baby Unit only)

Telephone

Local calls from your hospital room may be made at no charge by dialing 9 + 304 + the number. All long distance calls should be billed to a credit card or to your home phone number. They may not be charged to your hospital account. The hospital operator (dial “0”) can help you, if needed.

Long Distance Dialing Instructions

  • AT&T: 9 + 1-800-225-5288 - follow prompts
  • Verizon: 9 + 1-800-225-5483 - follow prompts
  • Sprint: 9 + 10 + 10 + 333 + 0 + 304 + Number

For all other calling cards, check the 800# on the back of your card.

Cell Phones

Cell phones are permitted in some areas of the hospital. Please check with a staff member to be sure cell phone use is permitted in the area before turning your phone on.

Wireless Internet

Cabell Huntington Hospital offers no-cost, wireless internet access to our patients. Simply look for the network name CHHPatientInternet on your Wi-Fi capable device.

Patient Information

Unless the patient has asked to remain confidential, friends and family members can call (304) 526-2111 to get general information (room and phone numbers) about a patient. Specific information about a patient's health condition can not be provided over the telephone.

Rapid Response Team

Family members know their loved one the best. So, if you notice your loved one getting sicker very quickly:

  1. You should immediately inform the primary nurse or the charge nurse.
  2. The nurse may call the rapid response team, if necessary.

The rapid response team, which includes a registered nurse and respiratory therapist, works with the nurse and doctors to assess your loved one's condition, provides needed emergency care and keeps the primary doctor up to date about any changes. For more information, please speak with the staff.

Sending an E-Card to a Patient

Family and friends may send an electronic greeting card (up to 400 characters) to our inpatients. The greeting card is then printed and hand-delivered to the patient's hospital room by a volunteer.