Proxy Access

myHealthFile helps you manage the care of your loved ones by offering proxy access to their account and the health information it contains. In compliance with HIPAA laws and legal privacy, proxy access is available in three categories.

Minor Proxy (newborn through 14 years)

Parents and guardians with a myHealthFile account can set up a minor proxy account, giving them total access to view and manage a child’s myHealthFile account until the child turns 14.

A note to parents: For many of us, it's hard to accept that we may be unable to review our children's medical records after they have reached a certain age. However, federal and state guidelines and our own policies are in place to protect teens that need to keep some healthcare choices private. Please keep in mind that the proxy policy uses state guidelines to determine the level of access you have to your child's health information in myHealthFile. It does not change the legal rights you have to traditional medical records.

Dependent Adult Proxy

Caretakers and guardians of dependent adults with their own myHealthFile account can gain access and create a myHealthFile account for a dependent adult, giving them total access to view and manage the account. The term dependent adult describes an adult who:

• is 18 years of age or older
• has certain mental or physical disabilities that keep him or her from being able to perform normal activities or protect himself or herself
• is wholly or partially dependent upon others for care or support, either emotional or physical
• would be in danger if care or support is withdrawn

Patient-Assigned Proxy

Adult users of myHealthFile can grant another adult proxy access to their myHealthFile account. This is a popular feature for seniors who would like a spouse, child, caregiver or trusted friend to have access to test results, discharge summaries and other health information. It does not relate to or affect advance directives, a living will, a durable power of attorney or other similar documents.

Establishing Proxy Access

To gain access, please speak to your loved one’s physician at their next appointment or visit the CHH Health Information Management Department located on the ground floor of Cabell Huntington Hospital.

Cabell Huntington Hospital
Health Information Management
1340 Hal Greer Blvd
Huntington WV, 25704
Fax: 304.526.2012
Portal specific phone calls: 304.526.2010 (option 2)